topic Re: ITS NOT JUST ABOUT SELLING PHONES AND PACKAGES!!! in Contracts & Billing

ITS NOT JUST ABOUT SELLING PHONES AND PACKAGES!!!

freshy — Tue, 23 Jan 2024 13:56:44 GMT

why have a manage tab on your website/app that doesn`t let you access your account, statements, itemised billing??

look after your customers, or lose them. You charge enough!!

Terrible website!!!!!

Chris_B — Tue, 23 Jan 2024 14:11:55 GMT

@freshy Try now I’ve just looked at my bill

BrendonH — Tue, 23 Jan 2024 14:13:17 GMT

Issues happen its not the end of the world.

Have you tried clearing your cookies? Another browser? It actually may be your end that's the issue.

XRaySpeX — Tue, 23 Jan 2024 14:18:28 GMT

Are you paying for Itemised Billing?

freshy — Tue, 23 Jan 2024 15:04:55 GMT

thanks for your reply, yes I've re tried again and still nothing on there.

freshy — Tue, 23 Jan 2024 15:06:55 GMT

Hi there, thanks for the reply. yes I've cleared cookies and tried on the app and the website on different devices. still nothing

freshy — Tue, 23 Jan 2024 15:08:55 GMT

Thanks for your reply. yes I pay extra for itemised billing.

James_B — Tue, 23 Jan 2024 17:46:07 GMT

What happens when you tap the 'view bill' tile in the EE app, @freshy?

James