topic Pay my bill in Contracts & Billing

Pay my bill

R10z — Fri, 19 Jan 2024 00:07:49 GMT

I have been trying to pay my sim contract bills for three days. Today the third day i am now overdue. I have tried on the app but i cannot get past the pay now page.when i press the pay now button the page turns but doesn’t load. I get this page? And have called 150 yesterday, waited for a call back? Nothing. Called today 150 same same? Can i have some help please? Thanks. Anyone….😕

Re: Pay my bill

nothingaboutme0 — Fri, 19 Jan 2024 00:25:43 GMT

I couldn't see the picture you sent. Just wondering, why do you need a callback? Usually, if you ring 150, they sort things out on the spot. It's quicker and you won't have to wait for a call back or anything.

Re: Pay my bill

XRaySpeX — Fri, 19 Jan 2024 01:25:32 GMT

Try using Fast Payment online to pay by UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details.

Re: Pay my bill

XRaySpeX — Fri, 19 Jan 2024 01:27:20 GMT

Don't worry, your images were awaiting approval. I have now done so & they should appear soon.

Re: Pay my bill

nothingaboutme0 — Fri, 19 Jan 2024 01:31:17 GMT

Fast payment is intended for Pay-as-you-go customers, rather than those on contract plans, I thought?

Re: Pay my bill

XRaySpeX — Fri, 19 Jan 2024 02:27:51 GMT

@nothingaboutme0 : You thought wrong! See Ways to pay your mobile bill

If you don't have an EE account, you pay your bill (or someone else's bill) without logging into EE.

Are you an EE or BT employee?

Re: Pay my bill

nothingaboutme0 — Fri, 19 Jan 2024 06:54:28 GMT

Nice to know all the different ways to pay an EE bill.

I don't work for EE or BT, by the way. Why do you ask?

Re: Pay my bill

XRaySpeX — Fri, 19 Jan 2024 07:31:11 GMT

@nothingaboutme0 : Your access to the EE Hold Music list.

Re: Pay my bill

nothingaboutme0 — Fri, 19 Jan 2024 07:33:33 GMT

Solved: Current EE hold music January 2024 - The EE Community

Re: Pay my bill

XRaySpeX — Fri, 19 Jan 2024 07:38:45 GMT

@nothingaboutme0 : No, I'm referring to hold music 2024

Re: Pay my bill

nothingaboutme0 — Fri, 19 Jan 2024 07:42:59 GMT

It's a Spotify playlist I created, featuring the music from my recent post where I inquired about this month's hold music.

Re: Pay my bill

R10z — Fri, 19 Jan 2024 16:47:02 GMT

Me?

Also thank you for all the advice, whether it helped or not lol. Called 150 and i think it said up to 30 minute wait and offered the callback.

I still though, as of literally 3 minutes ago cannot get to pay. Very frustrating. Some page blah blah. **bleep** free contracts it is then?

Re: Pay my bill

XRaySpeX — Fri, 19 Jan 2024 16:50:32 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

Re: Pay my bill

Leanne_T — Fri, 19 Jan 2024 17:01:30 GMT

Hi @R10z

When you call 150 you should get the option for billing and possibly making a payment using the IVR, do you get this?

Leanne.

Re: Pay my bill

Knighty3 — Mon, 12 Feb 2024 23:48:33 GMT

Hi am trying to pay my bill on line

Re: Pay my bill

XRaySpeX — Mon, 12 Feb 2024 23:52:42 GMT

@Knighty3 : Try using Fast Payment online to pay by UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details.

Re: Pay my bill

UKKK — Fri, 29 Mar 2024 06:09:31 GMT

Your not the only one and when you challenge late payment charge they will refuse to credit it as in there words many ways to pay them. I told them there IT not fit for purpose but no luck.

Re: Pay my bill

NikiHristov — Mon, 27 May 2024 01:47:34 GMT

Tomorou I cen pay my bills or not

Re: Pay my bill

NikiHristov — Mon, 27 May 2024 01:51:49 GMT

Ken you send my link for paymant

Re: Pay my bill

XRaySpeX — Mon, 27 May 2024 10:58:14 GMT

@NikiHristov : I have! It's above. Here it is again:

Try using Fast Payment online to pay by UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details.