https://community.ee.co.uk/t5/Contracts-Billing/Contract-Ending/m-p/1348289#M82546 <P>My contract comes to an end on the 8th of Feb and EE have messaged me to say my monthly bill will remain the same moving forward even though I haven’t upgraded my phone.&nbsp;<BR />Has anyone had this issue? I would expect the monthly payment to go down as I have fulfilled the contract and haven’t taken a new phone&nbsp;</P> Wed, 17 Jan 2024 11:49:02 GMT DavidAndrea10 2024-01-17T11:49:02Z https://community.ee.co.uk/t5/Contracts-Billing/Contract-Ending/m-p/1348289#M82546 <P>My contract comes to an end on the 8th of Feb and EE have messaged me to say my monthly bill will remain the same moving forward even though I haven’t upgraded my phone.&nbsp;<BR />Has anyone had this issue? I would expect the monthly payment to go down as I have fulfilled the contract and haven’t taken a new phone&nbsp;</P> Wed, 17 Jan 2024 11:49:02 GMT https://community.ee.co.uk/t5/Contracts-Billing/Contract-Ending/m-p/1348289#M82546 DavidAndrea10 2024-01-17T11:49:02Z https://community.ee.co.uk/t5/Contracts-Billing/Contract-Ending/m-p/1348293#M82547 <P>This is entirely normal - until the recent launch of Flexpay, you had one single monthly payment covering your airtime &amp; device. You agreed to pay that cost on an ongoing basis, albeit with a minimum contractual term which you are now finishing.</P> <P>You are free to move to a SIM-only plan once your minimum term has ended, this can be requested from the upgrade window at 45days prior to the minimum term exit.</P> <P>New plans sold now have 2 entirely separate contracts - one for the device, the other for your airtime.</P> Wed, 17 Jan 2024 11:56:24 GMT https://community.ee.co.uk/t5/Contracts-Billing/Contract-Ending/m-p/1348293#M82547 bristolian 2024-01-17T11:56:24Z