Paid Bill on time but EE have restricted my phone

Srodger21 — Tue, 16 Jan 2024 19:59:10 GMT

I paid my bill two weeks ago, today I can't text or call, the app says I have to make a payment even though it says its been paid, I click on make a payment and takes me to another page that says paid yet when I call or text it says I've reached my credit limit. I am on an unlimited plan, always pay on time.

Re: Paid Bill on time but EE have restricted my phone

Chris_B — Tue, 16 Jan 2024 20:50:23 GMT

@Srodger21 What date are you billed ? Not the date you pay it. As this can be up to 7 days after you are billed.

topic Re: Paid Bill on time but EE have restricted my phone in Contracts & Billing

Paid Bill on time but EE have restricted my phone

Re: Paid Bill on time but EE have restricted my phone