topic Re: Hi, can someone find me a link to renew the contract please in Contracts & Billing

Re: Hi, can someone find me a link to renew the contract please

Pecanpie — Sun, 14 Jan 2024 09:48:06 GMT

I have same issue, contract about to end and seems no way on account to extend it. Can't call from an ee phone because its the broadband sim!

Re: Re: Hi, can someone find me a link to renew the contract please

Christopher_G — Sun, 14 Jan 2024 11:02:55 GMT

Are you looking to upgrade, @Pecanpie?

Have you tried already through your EE Online account?

Chris

Re: Re: Hi, can someone find me a link to renew the contract please

Pecanpie — Sun, 14 Jan 2024 12:18:37 GMT

It's not an upgrade, just extending the existing contract

Seems lots of people have same question and noone can answer it!

Re: Re: Hi, can someone find me a link to renew the contract please

Christopher_G — Sun, 14 Jan 2024 12:30:14 GMT

Are you looking to keep the same plan, but extend the contract period, @Pecanpie?

Usually people would either upgrade to a SIM only plan, or allow it to continue on a 30 day rolling basis.

Chris

Re: Re: Hi, can someone find me a link to renew the contract please

XRaySpeX — Sun, 14 Jan 2024 22:04:28 GMT

@Pecanpie : You've no need to extend it. It just carries on as normal.

These mobile contracts don't just end, just the min. term expires. They are not fixed term contracts. After the min. term they just carry on at the same price on a rolling 30-days' notice basis until you explicitly cancel, upgrade or port your no. away. There will however be a 10% discount after 3 months.