https://community.ee.co.uk/t5/Contracts-Billing/Bills/m-p/1347269#M82418 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2440206">@MarkyDan55</a>&nbsp;</P> <P>Honestly it's cheaper to buy a new charger from Amazon and less hassle.&nbsp;</P> <P>Is your bill on direct debit. Are you looking at last month's bill.</P> <P>Thanks&nbsp;</P> <P>&nbsp;</P> Sun, 14 Jan 2024 14:19:11 GMT Northerner 2024-01-14T14:19:11Z https://community.ee.co.uk/t5/Contracts-Billing/Bills/m-p/1347258#M82417 <UL><LI>Why does it say I've paid my bill when I haven't yet ? , also my phone is insured does that mean my charger is as well ? And how do I go about claiming for a new charger ?&nbsp;</LI></UL> Sun, 14 Jan 2024 13:58:50 GMT https://community.ee.co.uk/t5/Contracts-Billing/Bills/m-p/1347258#M82417 MarkyDan55 2024-01-14T13:58:50Z https://community.ee.co.uk/t5/Contracts-Billing/Bills/m-p/1347269#M82418 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2440206">@MarkyDan55</a>&nbsp;</P> <P>Honestly it's cheaper to buy a new charger from Amazon and less hassle.&nbsp;</P> <P>Is your bill on direct debit. Are you looking at last month's bill.</P> <P>Thanks&nbsp;</P> <P>&nbsp;</P> Sun, 14 Jan 2024 14:19:11 GMT https://community.ee.co.uk/t5/Contracts-Billing/Bills/m-p/1347269#M82418 Northerner 2024-01-14T14:19:11Z https://community.ee.co.uk/t5/Contracts-Billing/Bills/m-p/1347272#M82419 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2440206">@MarkyDan55</a>&nbsp;: If you're paying by DD then it is set in motion by EE on your billing date &amp; EE assumes that it will be paid within 7 days.</P> Sun, 14 Jan 2024 14:25:14 GMT https://community.ee.co.uk/t5/Contracts-Billing/Bills/m-p/1347272#M82419 XRaySpeX 2024-01-14T14:25:14Z