topic What happens after my contract ends? in Contracts & Billing

What happens after my contract ends?

rifatku14 — Wed, 10 Jan 2024 12:53:57 GMT

What happens after my contract ends?

Re: What happens after my contract ends?

XRaySpeX — Wed, 10 Jan 2024 13:04:23 GMT

@rifatku14 : It doesn't! These mobile contracts don't just end, just the min. term expires. They are not fixed term contracts. After the min. term they just carry on at the same price on a rolling 30-days' notice basis until you explicitly cancel, upgrade or port your no. away. There will however be a 10% discount after 3 months.

Re: What happens after my contract ends?

vincehaysom — Tue, 02 Apr 2024 18:32:27 GMT

So If im paying my £75 a month which includes say £50 for the cost of the device and £25 for data, after my 2 years contract when the phone has been paid for they still take £75 a month, meaning they are taking money for a device that has been paid for? Am I understanding that correctly and can I ask for that to be refunded as it sounds like common theft to me.

Re: What happens after my contract ends?

XRaySpeX — Tue, 02 Apr 2024 18:40:30 GMT

@vincehaysom : You will continue to pay £75 pm unless you took out a flex-pay contract where the handset & the airtime are separate contracts.

EE's traditional contracts have no concept of paying off the handset. You agreed to pay the same price for the full duration of the total bundled contract. There will however be a 10% discount 3 months after the end of min. term. You may always choose to upgrade your contract to a cheaper SIM-Only contract from the last 45 days of your contract term.