topic Refund in Contracts & Billing

topic Refund in Contracts & Billing https://community.ee.co.uk/t5/Contracts-Billing/Refund/m-p/1345633#M82183 <P>I was refused 2 phones on contract but the upfront cost was taken both times.and I still haven't been refunded the £60 and I need the money </P><HR /><P> </P><P> </P> Tue, 09 Jan 2024 15:42:09 GMT Jodienoel1981 2024-01-09T15:42:09Z Refund https://community.ee.co.uk/t5/Contracts-Billing/Refund/m-p/1345633#M82183 <P>I was refused 2 phones on contract but the upfront cost was taken both times.and I still haven't been refunded the £60 and I need the money </P><HR /><P> </P><P> </P> Tue, 09 Jan 2024 15:42:09 GMT https://community.ee.co.uk/t5/Contracts-Billing/Refund/m-p/1345633#M82183 Jodienoel1981 2024-01-09T15:42:09Z Re: Refund https://community.ee.co.uk/t5/Contracts-Billing/Refund/m-p/1345650#M82187 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3265500">@Jodienoel1981</a></SPAN>. </P> <P>I am sorry to hear this. </P> <P>When did you apply for a contract?</P> <P>It can take up to 14 days for your refund. </P> <P>Katie</P> Tue, 09 Jan 2024 16:13:34 GMT https://community.ee.co.uk/t5/Contracts-Billing/Refund/m-p/1345650#M82187 Katie_B 2024-01-09T16:13:34Z