topic Re: Need a contact email or someone to contact me. in Contracts & Billing

Need a contact email or someone to contact me.

rowemg — Fri, 05 Jan 2024 13:59:31 GMT

I have possession of a phone that has an EE contract but the owner has died. I think it was on a monthly contract and I don't think it was paid for yet.

I have looked at the website as I want to check what I need to do but there are no email contacts at all.

Can anyone help at all please?

TIA

Re: Need a contact email or someone to contact me.

bristolian — Fri, 05 Jan 2024 14:12:02 GMT

You can notify bereavements at the following link

https://ee.co.uk/help/profile/manage/tell-us-someone-has-died

Re: Need a contact email or someone to contact me.

Katie_B — Fri, 05 Jan 2024 14:13:33 GMT

Hi @rowemg.

I am sorry to hear of your loss.

@bristolian has provided the correct link for notifying us of someone's passing.

If you have any questions please be sure to let us know.

Katie

Re: Need a contact email or someone to contact me.

rowemg — Fri, 05 Jan 2024 14:21:30 GMT

Thanks