topic Re: See your Itemised Usage in Contracts & Billing

See your Itemised Usage

Den123 — Tue, 02 Jan 2024 21:41:39 GMT

Hi there I was wondering if some one could tell me how I see my usage do u see it on your monthly bill or is there another way of seeing it like text mins and data any help will be very much grateful

Re: See your Itemised Usage

XRaySpeX — Tue, 02 Jan 2024 21:54:42 GMT

@Den123 : Only if you are paying £2.50 pm for Itemised Billing. It is not retrospective.

Re: See your Itemised Usage

Den123 — Tue, 02 Jan 2024 22:14:57 GMT

@XRaySpeX So do I have to ask customer service about this won’t it show on the monthly line rental bills

Re: See your Itemised Usage

bristolian — Tue, 02 Jan 2024 23:14:43 GMT

Indeed so - if you request chargeable itemised billing enabled, it will be effective from that point onwards.

Re: See your Itemised Usage

Den123 — Tue, 02 Jan 2024 23:27:11 GMT

@bristolian And that will show your mins text and data on the my ee app is that right

Re: See your Itemised Usage

XRaySpeX — Tue, 02 Jan 2024 23:50:00 GMT

It won't show any data as that's not recorded by usage, unlike calls & texts.