topic Re: Contract in Contracts & Billing

Contract

KerryJane71 — Tue, 02 Jan 2024 17:30:52 GMT

My contract has ended but looking to leave EE when i cancell my accout will i have to pay for a full month

Thanks

Re: Contract

XRaySpeX — Tue, 02 Jan 2024 17:35:52 GMT

As long as you've passed your min. term date you will only be charged up to the day your contract is cancelled & you will probably get a refund in your final bill as your previous bill was paid a month in advance. Don't cancel your DD if you have 1 to receive any rebate..

Re: Contract

Storm500 — Tue, 02 Jan 2024 19:08:13 GMT

@KerryJane71 If you’re changing provider you don’t cancel your contract with EE as this will be carried out by the new provider.

Mobiles see https://ee.co.uk/help/profile/leaving-ee/cancel-my-contract-with-ee

Broadband see https://ee.co.uk/help/profile/leaving-ee/cancel-my-broadband-landline-or-tv-plan

Re: Contract

XRaySpeX — Tue, 02 Jan 2024 19:12:18 GMT

That's right, @Storm500 , the EE contract will be auto cancelled when you change provider providing you do so by the recognised protocols.