https://community.ee.co.uk/t5/Contracts-Billing/Direct-debit/m-p/1342517#M81775 <P>I’ve received a text message to say that my direct debit has failed and I had forgotten that I’ve closed the account that it is usually paid from. The text advises not to pay manually and that if the dd fails again I will be charged £5.&nbsp;<BR />When I go online it says that I can’t change my dd account as the payment is due. If I just pay it will I be charged the £5?&nbsp;<BR />Thanks&nbsp;</P> Sat, 30 Dec 2023 16:01:41 GMT Rachk85 2023-12-30T16:01:41Z https://community.ee.co.uk/t5/Contracts-Billing/Direct-debit/m-p/1342517#M81775 <P>I’ve received a text message to say that my direct debit has failed and I had forgotten that I’ve closed the account that it is usually paid from. The text advises not to pay manually and that if the dd fails again I will be charged £5.&nbsp;<BR />When I go online it says that I can’t change my dd account as the payment is due. If I just pay it will I be charged the £5?&nbsp;<BR />Thanks&nbsp;</P> Sat, 30 Dec 2023 16:01:41 GMT https://community.ee.co.uk/t5/Contracts-Billing/Direct-debit/m-p/1342517#M81775 Rachk85 2023-12-30T16:01:41Z https://community.ee.co.uk/t5/Contracts-Billing/Direct-debit/m-p/1342555#M81779 <P>Yes, as EE will auto try the DD again cuz they don't know you arbitrarily cancelled it at your end. Best to pay the bill manually &amp; take the £5 hit for your mistake.</P> Sat, 30 Dec 2023 18:42:03 GMT https://community.ee.co.uk/t5/Contracts-Billing/Direct-debit/m-p/1342555#M81779 XRaySpeX 2023-12-30T18:42:03Z