topic Re: Cancel plan in Contracts & Billing

Cancel plan

Bosiu — Thu, 13 Apr 2023 06:56:20 GMT

Hello

i need help. I don’t know how to cancel my plan. I want to cancel because I’m paying to much for it

Re: Cancel plan

Chris_B — Thu, 13 Apr 2023 07:07:57 GMT

@Bosiu If you want to terminate your contract you need to call customer services to give 30 day’s notice, you’ll be required to pay off the remaining term of that contract and you’ll get a 4% discount on that remaining cost.

Re: Cancel plan

romjonmo — Fri, 29 Sep 2023 13:56:02 GMT

@Chris_B when you say pay off the remaining term is on for that month or whats left on your plan

Re: Cancel plan

Leanne_T — Fri, 29 Sep 2023 14:55:17 GMT

Hi @romjonmo

This would be the amount to cancel the contract, you can find full information in our How Do I Cancel My Contract with EE? Help page.

Leanne.

Re: Cancel plan

XRaySpeX — Fri, 29 Sep 2023 20:23:31 GMT

@romjonmo : No, it's for all the months until the end of your contract term. You'll get a 4% rebate on that.

Re: Cancel plan

romjonmo — Tue, 03 Oct 2023 21:08:14 GMT

what happens if i cancel during the 30 days

Re: Cancel plan

Katie_B — Wed, 04 Oct 2023 06:44:15 GMT

Hello @romjonmo.

To cancel your account you will be required to provide a 30 day notice period.

Are you wishing to close an account earlier?

Katie

Re: Cancel plan

XRaySpeX — Wed, 04 Oct 2023 13:11:33 GMT

Cancel what? Do you mean cancel your previous cancellation? If so, your cancellation will be withdrawn.

Re: Cancel plan

abhimanyu1998 — Sun, 24 Dec 2023 20:36:48 GMT

actually i am on 2 plan.one regular plan and one unlimited data plan. i want too discontinue the unlimited data plan.

Re: Cancel plan

XRaySpeX — Sun, 24 Dec 2023 20:51:26 GMT

@abhimanyu1998 : If you are wanting to cease your mobile contract completely you need to phone EE giving 30 days notice of cancellation of your contract. Otherwise if you intend to move to another network, either taking your existing no. with you or not, get your PAC or STAC respectively from EE & give it to your new provider. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%.