topic Re: Bill account issues in Contracts & Billing

Bill account issues

Atiah — Sun, 24 Dec 2023 10:11:58 GMT

Hi I can not access my account to pay the bill and now I am already left The UK for one year. How can I activate my number and bill the contract?

Re: Bill account issues

Atiah — Sun, 24 Dec 2023 10:12:52 GMT

Could you pleas support me?

Re: Bill account issues

Katie_B — Sun, 24 Dec 2023 10:50:44 GMT

Hi @Atiah.

Are you seeing an error message when trying to access your account?

Is this your final bill you are trying to pay?

Katie

Re: Bill account issues

Atiah — Sun, 24 Dec 2023 10:53:44 GMT

No , my account can not allow me access the billing. How can I reach the team? I can not call the EE free number for nice I live outside the UK.

Re: Bill account issues

Katie_B — Sun, 24 Dec 2023 10:55:21 GMT

Do you have access to the EE app @Atiah?

Our Live Chat team can be found under 'Help'.

Katie

Re: Bill account issues

Schockwave — Sun, 24 Dec 2023 13:00:32 GMT

@Atiah , if you have something like Skype, you can ring EE customer service for free, but you may have to wait now until after the Christmas holidays, it may be difficult to get someone to answer, as there may not be many to answer calls if any at all, here is the number:

+448000798586

Re: Bill account issues

XRaySpeX — Sun, 24 Dec 2023 18:35:53 GMT

Try using Fast Pay online to pay by UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details.