topic Re: No mobile data despite increasing spend cap in Contracts & Billing

Re: No mobile data despite increasing spend cap

Georgiadavis98 — Tue, 27 Jun 2023 19:20:20 GMT

Hi,

I had the same issue, I have done what you advised and it is still not working.

what should I do?

thanks,

georgia

Re: Re: No mobile data despite increasing spend cap

Christopher_G — Wed, 28 Jun 2023 06:39:36 GMT

Hi @Georgiadavis98

Changing your spend cap only takes effect from the next billing date. If you remove it completely, it will be removed straight away. Did you text REMOVE SPEND CAP to 150 to remove it?

Chris