topic Re: extrs charges in Contracts & Billing

extrs charges

eltonio75 — Thu, 21 Dec 2023 04:38:36 GMT

Hi, i have just upgraded my iphone the other day, my statement for bill is ready on the 20th of each month.

with my watch included my bill usually totals £98-110 p/m,

just check on my app and it’s saying i have £1100 in extra charges, where the heck has that come from, really baffled and a little annoyed atm, been with EE 4yrs now and never had a single problem, 8am can’t come quick enough

Re: extrs charges

Northerner — Thu, 21 Dec 2023 06:21:53 GMT

Hi @eltonio75

Does your bill not give a breakdown.

Thanks

Re: extrs charges

Chris_B — Thu, 21 Dec 2023 06:49:05 GMT

@eltonio75 The new device is going to be an extra charge, Have you actually looked to see what you are actually being billed ?