https://community.ee.co.uk/t5/Contracts-Billing/Why-Can-t-I-Turn-Parental-Controls-Off/m-p/1338561#M81242 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3645707">@Wishpicker</a>&nbsp;</P> <P>Read here:&nbsp;</P> <P><A href="https://ee.co.uk/help/cyber-security/getting-started/switching-content-lock-on-or-off" target="_blank">https://ee.co.uk/help/cyber-security/getting-started/switching-content-lock-on-or-off</A></P> <P>&nbsp;</P> <P><A href="https://ee.co.uk/bills-payments/mobile/anonymous-content-lock" target="_blank">https://ee.co.uk/bills-payments/mobile/anonymous-content-lock</A></P> <P>Thanks&nbsp;</P> Sat, 16 Dec 2023 17:25:42 GMT Northerner 2023-12-16T17:25:42Z https://community.ee.co.uk/t5/Contracts-Billing/Why-Can-t-I-Turn-Parental-Controls-Off/m-p/1338556#M81241 <P>Why can’t I turn ‘Parental Controls’ off in my EE account? I’m well older than 18! I have tried several times in my account to turn Parental Controls ‘off’, by sliding the slider from 12+ to 18+, then saving the new setting, and it says on-screen that it HAS been saved, but…. When I then click ‘back’ to my account settings page, it is showing as 12+ again! So I then use the slider on that page, and slide it from 12+ to 18+, and again it confirms that it HAS been changed, but when I then click on ‘Check Parental Control Settings’, when the new page loads, it has reset to 12+ yet AGAIN! So PLEASE, HOW DO I TURN PARENTAL CONTROLS OFF, so they then REMAIN OFF? Thank you.</P> Sat, 16 Dec 2023 17:03:11 GMT https://community.ee.co.uk/t5/Contracts-Billing/Why-Can-t-I-Turn-Parental-Controls-Off/m-p/1338556#M81241 Wishpicker 2023-12-16T17:03:11Z https://community.ee.co.uk/t5/Contracts-Billing/Why-Can-t-I-Turn-Parental-Controls-Off/m-p/1338561#M81242 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3645707">@Wishpicker</a>&nbsp;</P> <P>Read here:&nbsp;</P> <P><A href="https://ee.co.uk/help/cyber-security/getting-started/switching-content-lock-on-or-off" target="_blank">https://ee.co.uk/help/cyber-security/getting-started/switching-content-lock-on-or-off</A></P> <P>&nbsp;</P> <P><A href="https://ee.co.uk/bills-payments/mobile/anonymous-content-lock" target="_blank">https://ee.co.uk/bills-payments/mobile/anonymous-content-lock</A></P> <P>Thanks&nbsp;</P> Sat, 16 Dec 2023 17:25:42 GMT https://community.ee.co.uk/t5/Contracts-Billing/Why-Can-t-I-Turn-Parental-Controls-Off/m-p/1338561#M81242 Northerner 2023-12-16T17:25:42Z