topic Re: Re: Changed my plan in Contracts & Billing

Re: Changed my plan

Aro2 — Fri, 15 Dec 2023 07:53:51 GMT

close the contract

Re: Re: Changed my plan

Christopher_G — Fri, 15 Dec 2023 08:10:14 GMT

If you're looking to close your contract and cancel your number, you'll need to speak to our Mobile Care team. They'll be able to help you. 🙂

Chris

Re: Re: Changed my plan

XRaySpeX — Fri, 15 Dec 2023 16:56:20 GMT

If you are wanting to cease your mobile contract completely you need to phone EE giving 30 days notice of cancellation of your contract. Otherwise if you intend to move to another network, either taking your existing no. with you or not, get your PAC or STAC respectively from EE & give it to your new provider. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%.