topic Re: Re: How to contact EE via email in Contracts & Billing

Re: How to contact EE via email

Cobopops1888 — Thu, 14 Dec 2023 03:08:57 GMT

Hello I was wondering if I could change my billing date to the day I actually paid it’s due in the 13th but don’t get paid till the 28th

Re: Re: How to contact EE via email

XRaySpeX — Thu, 14 Dec 2023 03:37:38 GMT

@Cobopops1888 : Call EE to change your billing date to about the 14th of each month & your payment date will follow in step.

Re: Re: How to contact EE via email

Northerner — Thu, 14 Dec 2023 12:39:13 GMT

Hi @Cobopops1888

Best calling EE CS on 150 to let them know and to change your payment date.

Thanks

Re: Re: How to contact EE via email

XRaySpeX — Thu, 14 Dec 2023 12:59:54 GMT

Somehow my reply to this earlier got separated into a BB thread where the OP posted originally. As such my reply relates to a BB contract where the payment date is 14 days after the billing date. For a mobile contract it would only be 7 days between them.