topic Pause account whilst away for 6 months in Contracts & Billing

Pause account whilst away for 6 months

Moonshinelomas — Wed, 13 Dec 2023 22:24:10 GMT

Hi I am in Australia for the next 6 months so would like to pause my EE account and keep my number for when I return.

Profile closed — Wed, 13 Dec 2023 22:27:49 GMT

Hello

I don't think this is possible.

XRaySpeX — Wed, 13 Dec 2023 22:30:23 GMT

@Moonshinelomas : EE does not give payment holidays. Either cancel with early termination penalties or continue paying.

Moonshinelomas — Wed, 13 Dec 2023 22:31:50 GMT

Can I keep my number if I terminate with Ee

XRaySpeX — Wed, 13 Dec 2023 22:33:27 GMT

Yes, if when you cancel your contract you have it moved to PAYG.