https://community.ee.co.uk/t5/Contracts-Billing/Subscription/m-p/1335574#M80873 <P>I started a contract unaware of the fact that there was a discount which applied only for three months. The length of the contract is 24 months. Is it possible to cancel or change the subscription pack for my sim?</P> Fri, 08 Dec 2023 18:27:01 GMT helloidk1299 2023-12-08T18:27:01Z https://community.ee.co.uk/t5/Contracts-Billing/Subscription/m-p/1335574#M80873 <P>I started a contract unaware of the fact that there was a discount which applied only for three months. The length of the contract is 24 months. Is it possible to cancel or change the subscription pack for my sim?</P> Fri, 08 Dec 2023 18:27:01 GMT https://community.ee.co.uk/t5/Contracts-Billing/Subscription/m-p/1335574#M80873 helloidk1299 2023-12-08T18:27:01Z https://community.ee.co.uk/t5/Contracts-Billing/Subscription/m-p/1335590#M80875 <P>If you ordered by phone or online you always have a statutory cooling-off period up to 14 days after delivery to cancel your order FoC. If you ordered in-store you have no such "change-of-mind" right of return.</P> Fri, 08 Dec 2023 20:12:50 GMT https://community.ee.co.uk/t5/Contracts-Billing/Subscription/m-p/1335590#M80875 XRaySpeX 2023-12-08T20:12:50Z