https://community.ee.co.uk/t5/Contracts-Billing/New-contract/m-p/1335023#M80811 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4183835">@Newuser23</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>It depends on what the reason is that you've been requested to call. I'd definitely recommend giving us a call so that they can check what the problem is and advise you best going forward.</P> <P>Chris</P> Thu, 07 Dec 2023 11:06:33 GMT Christopher_G 2023-12-07T11:06:33Z https://community.ee.co.uk/t5/Contracts-Billing/New-contract/m-p/1334956#M80798 <P>Hi,</P><P>I recently tried to join EE, ordered online and paid the upfront fee then received an email shortly thereafter about “please call us to discuss your order”. Since I am unable to get through and refuse to wait hours to keep trying, will this order be cancelled automatically? And if so how long will this take?<BR /><BR />Quite a ridiculous order process and a dreadful new customer experience, if I knew it would have been this much hassle I wouldn’t have bothered.&nbsp;</P><P>&nbsp;</P> Thu, 07 Dec 2023 08:29:48 GMT https://community.ee.co.uk/t5/Contracts-Billing/New-contract/m-p/1334956#M80798 Newuser23 2023-12-07T08:29:48Z https://community.ee.co.uk/t5/Contracts-Billing/New-contract/m-p/1335023#M80811 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4183835">@Newuser23</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>It depends on what the reason is that you've been requested to call. I'd definitely recommend giving us a call so that they can check what the problem is and advise you best going forward.</P> <P>Chris</P> Thu, 07 Dec 2023 11:06:33 GMT https://community.ee.co.uk/t5/Contracts-Billing/New-contract/m-p/1335023#M80811 Christopher_G 2023-12-07T11:06:33Z