topic Re: Someone Signed Up With My Email in Contracts & Billing

Someone Signed Up With My Email

American — Thu, 07 Dec 2023 03:52:12 GMT

Someone signed up for services using my email address and I'd like my email address to be taken off their account. As I live in the US, I am not available for a phone call. Please reach out to me.

Re: Someone Signed Up With My Email

James_B — Thu, 07 Dec 2023 09:24:30 GMT

Hi @American,

Welcome to the EE Community. 🙂

What was the email you received regarding?

Did it include and unsubscribe link?

James

Re: Someone Signed Up With My Email

American — Thu, 07 Dec 2023 11:53:29 GMT

Hey James.

The email was a confirmation that a phone had shipped to someone. It included an account number, an order number, and a lot of information on the phone they had ordered and the plan that the phone was on.

There is an Unsubscribe link, but generally these links don’t do a lot about service messages. I would prefer to have my email taken off their account.

Thanks

Re: Someone Signed Up With My Email

James_B — Thu, 07 Dec 2023 12:16:44 GMT

Hi @American,

I've sent some information to your community inbox.

Thanks 🙂

James