topic Payment in Contracts & Billing

Payment

aliabbass14m — Mon, 04 Dec 2023 01:04:08 GMT

I have a plan of £25 and my account has auto debit option enabled. But for this month the amount was deducted was £37. Therefore please guide me what is the matter regarding the incorrect amount getting deducted.

Re: Payment

Northerner — Mon, 04 Dec 2023 07:29:20 GMT

Hi @aliabbass14m

If you check your bill online or via the EE app it will tell you any out of plan charges. If not give EE CS a call on 150 to discuss your bill.

There is no account access on these forums.

Thanks