topic Re: Bill inspite of contract ending. in Contracts & Billing

Bill inspite of contract ending.

JAF6 — Sat, 02 Dec 2023 21:07:40 GMT

As of 15 February 2020, all broadband, phone, pay-TV and mobile phone providers are now required to notify customers when their contract is about to expire. This lets customers know that they can start shopping around for a better deal.

Both end-of-contract notifications (ECNs) and out-of-contract notifications (other known as annual best tariff notifications) have been put in place by industry regulator Ofcom

Re: Bill inspite of contract ending.

Chris_B — Sat, 02 Dec 2023 21:16:39 GMT

@JAF6 And unless you terminate that contract, it doesn’t just end on the minimum term date it changes to a 30 day rolling contract as per your contract agreement otherwise you’ll be cut off even if you was out of the UK and you wouldn’t want that to happen.,

Re: Bill inspite of contract ending.

XRaySpeX — Sat, 02 Dec 2023 21:20:53 GMT

Yes, EE adheres to this with End of Contract Notification | Out of Contract Discount