https://community.ee.co.uk/t5/Contracts-Billing/Security-Deposit/m-p/1333193#M80542 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3470316">@Nathanboase84</a>&nbsp;,</P> <P>Welcome to the community,</P> <P>`You would have to wait at least three months, as EE would need to see that you make your payments regularly, before you can do this, due to your low score.</P> <P>It is best to speak to customer service, as they can see your account and let you know, as there is no account access here.</P> Fri, 01 Dec 2023 19:24:16 GMT Schockwave 2023-12-01T19:24:16Z https://community.ee.co.uk/t5/Contracts-Billing/Security-Deposit/m-p/1333155#M80536 <P>I'm a new customer and had to pay £100 security deposit up front for my phone due to my credit score but if I was to take out another phone would I have to pay the deposit again or because I'm an existing customer just the upfront cost of the phone?</P> Fri, 01 Dec 2023 18:11:59 GMT https://community.ee.co.uk/t5/Contracts-Billing/Security-Deposit/m-p/1333155#M80536 Nathanboase84 2023-12-01T18:11:59Z https://community.ee.co.uk/t5/Contracts-Billing/Security-Deposit/m-p/1333193#M80542 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3470316">@Nathanboase84</a>&nbsp;,</P> <P>Welcome to the community,</P> <P>`You would have to wait at least three months, as EE would need to see that you make your payments regularly, before you can do this, due to your low score.</P> <P>It is best to speak to customer service, as they can see your account and let you know, as there is no account access here.</P> Fri, 01 Dec 2023 19:24:16 GMT https://community.ee.co.uk/t5/Contracts-Billing/Security-Deposit/m-p/1333193#M80542 Schockwave 2023-12-01T19:24:16Z