topic Re: Received ee perk after months will this now be put on my acct in Contracts & Billing

Received ee perk after months will this now be put on my acct

Traypot — Fri, 01 Dec 2023 14:15:42 GMT

Has anyone finally had their eeperk discount after their acct been deactivated and put on their acct after months of trying ??

Re: Received ee perk after months will this now be put on my acct

Katie_B — Fri, 01 Dec 2023 15:37:44 GMT

Hello @Traypot.

Are you looking to apply your discount to an active EE account?

Katie

Re: Received ee perk after months will this now be put on my acct

Traypot — Fri, 01 Dec 2023 16:12:43 GMT

Yes I was told when I re did contract to ring up as I tried and tried blue light but didn’t work just managed to reactivate my ee perk acct as nhs ! Taken months to do

Re: Received ee perk after months will this now be put on my acct

XRaySpeX — Fri, 01 Dec 2023 17:11:33 GMT

Discount codes may be applied by calling CS within 30 days of purchase if it wasn't at PoS when buying a new contract or upgrading. They cannot be applied mid-term.