topic Upgrade in Contracts & Billing

Upgrade

Greenaway1 — Mon, 27 Nov 2023 21:00:25 GMT

Hi 👋🏻,

I’m on an upgrade anytime business contract - I’m wondering if I could upgrade to the same phone, different plan but cheaper?

Is that a thing? Im currently paying £165ish for 2 contracts 1 unlimited data and the other 60gb but can see unlimited on the same phone for £44.

thanks 🙏🏻

Re: Upgrade

Chris_B — Tue, 28 Nov 2023 00:34:21 GMT

@Greenaway1 Not if you upgrade before the standard upgrade period ( 45 days before the contract end date). Upgrade anytime has a clause that if you take advantage of upgrading before the standard upgrade period you have to have the same or more costly tariff. You can have the same device if it’s still available though.