topic Re: shared broadband hub in Contracts & Billing

shared broadband hub

Zeus47 — Sun, 26 Nov 2023 20:45:39 GMT

hi everyone ..

ok so i have a mobile account with ee and also a shared broadband hub thing which i no longer use and want to cancel .

does any one know how to cancel this ....

Re: shared broadband hub

XRaySpeX — Sun, 26 Nov 2023 22:46:38 GMT

@Zeus47 : To cancel your EE BB & Home Phone phone EE on the Freephone no. (Opt 3) in my sig. and give 14 days notice

Re: shared broadband hub

Zeus47 — Sun, 26 Nov 2023 23:19:55 GMT

Hi .buts it not the whole thing i want to cancel its a add on a diff number

Re: shared broadband hub

XRaySpeX — Mon, 27 Nov 2023 00:53:35 GMT

Oh, you said you wanted to cancel a broadband hub! Just what is it you want cancelling?

Re: shared broadband hub

Zeus47 — Mon, 27 Nov 2023 05:02:55 GMT

No .i think its called a 4g wifi mini box

Re: shared broadband hub

Leanne_T — Mon, 27 Nov 2023 08:26:44 GMT

Morning @Zeus47

To cancel the mobile WiFi device, please call us from any EE phone on 150, or 07953 966 150 from any other phone.

Leanne 🙂

Re: shared broadband hub

XRaySpeX — Mon, 27 Nov 2023 09:42:51 GMT

@Zeus47 : If you are wanting to cease your mobile router contract completely you need to phone EE giving 30 days notice of cancellation of your contract. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%.