topic Re: App store in Contracts & Billing

App store

Miron1 — Fri, 24 Nov 2023 18:28:45 GMT

Hello. I have a question: is it possible to buy a subscription to the Sony app store by providing only a phone number without having a SIM card? If you take a duplicate SIM card, is the first one blocked? Please let me know because I received a bill for £257 for purchasing a subscription on the Sony app store. Is it possible that someone could have done it, some fraudster, giving only the number A phone without a SIM card ?

Re: App store

Miron1 — Fri, 24 Nov 2023 18:21:51 GMT

If there is a limit of 40 pounds, how come my account and receipt show the amount of 257 pounds for purchases on Sony? Please explain to me how.

Re: App store

Chris_B — Fri, 24 Nov 2023 18:50:07 GMT

@Miron1 you can only have your phone number on one SIM card at a time. To register a number for this sort of service a confirmation text has to be sent to that number.

I recommend you contact Sony about this ASAP and EE customer services.

Re: App store

Chris_B — Fri, 24 Nov 2023 21:50:05 GMT

@Miron1 As I said in your other post you need to call EE customer services and Sony about this, its £40 per transaction. You might want to read THIS