topic Billing in Contracts & Billing

Billing

georgetucker740 — Tue, 21 Nov 2023 05:34:09 GMT

Hi, Recently up graded my phone. Am I confused as to why I am being charged ;

£2.29 per day for EU roaming Variable.

This was not in the original agreement. I am unable to amend this add on too.

Be grateful for any help.

XRaySpeX — Tue, 21 Nov 2023 06:58:36 GMT

By upgrading you have now entered a new contract and agreement. All contracts started after July 2021 are liable to be charged to roam.

The free add-on you see means that you'll be charged £2.29 only on the days that you use your UK allowances in the EU.