https://community.ee.co.uk/t5/Contracts-Billing/Monthly-sim/m-p/1328419#M79930 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1834655">@Vikkilou29</a>&nbsp; you should be using the Sim card that came with the phone. &nbsp;I would call customer services and query the second Sim card that’s been sent. &nbsp;Just pointed out if this a device on contract you’ll be billed for that contract as of now not when it’s first used&nbsp;</P> Fri, 17 Nov 2023 22:59:11 GMT Chris_B 2023-11-17T22:59:11Z https://community.ee.co.uk/t5/Contracts-Billing/Monthly-sim/m-p/1328410#M79929 <P>Hi I’ve just ordered my son a phone for Christmas. It arrived Monday. The following day an EE sim arrived separately. I was like fab I can set it up soon. Just opened the parcel bag the phone arrived in and that has a sim also. Which do I use? Any ideas on this or will I need to contact EE.&nbsp;<BR />TIA</P> Fri, 17 Nov 2023 21:11:20 GMT https://community.ee.co.uk/t5/Contracts-Billing/Monthly-sim/m-p/1328410#M79929 Vikkilou29 2023-11-17T21:11:20Z https://community.ee.co.uk/t5/Contracts-Billing/Monthly-sim/m-p/1328419#M79930 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1834655">@Vikkilou29</a>&nbsp; you should be using the Sim card that came with the phone. &nbsp;I would call customer services and query the second Sim card that’s been sent. &nbsp;Just pointed out if this a device on contract you’ll be billed for that contract as of now not when it’s first used&nbsp;</P> Fri, 17 Nov 2023 22:59:11 GMT https://community.ee.co.uk/t5/Contracts-Billing/Monthly-sim/m-p/1328419#M79930 Chris_B 2023-11-17T22:59:11Z