topic Re: Need the final bill in Contracts & Billing

Re: Need the final bill

KayKay2003 — Sun, 12 Nov 2023 00:56:57 GMT

Hello sorry to jump on someone’s query but I am also experiencing this issue. I see nothing when I log in now and I left on 31st Oct. I haven’t received any communication from EE to advise on my final bill and I would like to make sure I have the right amount in the account for my direct debit.

thank you

Re: Re: Need the final bill

James_B — Sun, 12 Nov 2023 08:04:23 GMT

Hi @KayKay2003,

Welcome to the EE Community. 🙂

You'll receive your final bill by post on or around your usual billing date. This will be in advance of the direct debit being taken.

James

Re: Re: Need the final bill

SoundGems — Fri, 08 Dec 2023 20:24:53 GMT

I left EE Mobile on 23rd October 2023, on which day I was charged for the following month. Since then (6 weeks) I have had nothing more since. No email. No bill ???????

I was expecting a refund or some sort of final bill, but it is impossible to find. I still have EE Broadband but am thinking of cancelling that as well because of the shoddy way that EE behave.

Ray

Re: Re: Need the final bill

KayKay2003 — Sat, 09 Dec 2023 06:53:02 GMT

Hello Ray,

I didn’t receive a final bill either. I contacted their customer service to confirm what my final bill will be over the phone. They advised I would be getting a bill in the post but that never came.
Maybe just give them a call to confirm the final bill is settled?

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