topic Re: Cancellation in Contracts & Billing

Cancellation

Keva40 — Sun, 29 Jan 2023 18:26:37 GMT

How much notice and how do I cancel my contract when the contract comes to an end?
TIA

Re: Cancellation

Northerner — Sun, 29 Jan 2023 18:37:01 GMT

Hi @Keva40

30 days when your minimum term ends. Call CS on 150.

Thanks

Re: Cancellation

Enikolova — Sun, 15 Oct 2023 14:10:06 GMT

My contract is till 17 October but I have another contract with bt , I don’t like my contract with EE is continuing please

Re: Cancellation

XRaySpeX — Sun, 15 Oct 2023 23:21:00 GMT

@Enikolova : Your BT mobile contract will probably eventually end up with EE as they're closing down BT Mobile & moving them to EE..

Re: Cancellation

Christopher_G — Mon, 16 Oct 2023 06:56:42 GMT

Hi @Enikolova

I recommend speaking to our Mobile Care team so that you can give your notice to cancel.
Chris

Re: Cancellation

Mouhamedbadiall — Wed, 08 Nov 2023 10:24:50 GMT

Hi I take a mobile and a 5G connection contract this week but I have a wifi at home and I didn t use you connection so I want to cancel thé connection contract I ask you how to do it ?

Re: Cancellation

Katie_B — Wed, 08 Nov 2023 10:49:29 GMT

Hello @Mouhamedbadiall.

If you wish to cancel your mobile router please give us a call on 150.

Katie 🙂