topic Phone Contract ends today in Contracts & Billing

Phone Contract ends today

TaffyClare — Wed, 08 Nov 2023 09:13:25 GMT

My phone contract ends today 8th Nov

I've decided to stay with EE but go with PAYG for £15 a month, loads cheaper package for what I need!

But I would like to still use my old number, is that possible?

And when do they actually cut you off? Cos I've got a over the phone hospital appointment on Friday!

Re: Phone Contract ends today

TaffyClare — Wed, 08 Nov 2023 09:15:22 GMT

My phone contract ends today 8th Nov

I've decided to stay with EE but go with PAYG for £15 a month, loads cheaper package for what I need!

But I would like to still use my old number, is that possible?

And when do they actually cut you off? Cos I've got a over the phone hospital appointment on Friday!

Re: Phone Contract ends today

bristolian — Wed, 08 Nov 2023 09:38:20 GMT

Your minimum term ends today, but your contract continues on a rolling basis until you explicitly take action.

You can contact CS to give 30days notice of cancellation, and request your number is moved to PAYG - if you do so, your contract will continue as-is until ~7th December, at which point your SIM is converted to a PAYG one providing you are in the UK.