topic How I got my monthly cost down by £89 in Contracts & Billing

How I got my monthly cost down by £89

Hubcap — Tue, 07 Nov 2023 16:05:17 GMT

So I have been paying £68 per month after the end of my contract. In effect for SIM only. I note that EE are quite happy to let this run even though this amount previously covered the cost of my handset. They even sent me a text to say that it would continue after my contract ended (how kind). When I went to Europe for 10 days it increased to £97 for a month.

Now, through Moneysavingexpert.com, I have a better deal; including free European roaming for £8 a month! It's with O2 in case you wondered.

So £97 down to £8. saving £89 per month at best or £60 at worst.

Just thought this was worth sharing.

Re: How I got my monthly cost down by £89

Christopher_G — Tue, 07 Nov 2023 16:49:25 GMT

Welcome to the community, @Hubcap

Thank you for sharing that.

Chris

Re: How I got my monthly cost down by £89

Hubcap — Tue, 07 Nov 2023 18:58:14 GMT

Now, through Moneysavingexpert.com, I have a better deal; including free European roaming for £8 a month! It's with O2 in case you wondered.

So £97 down to £8. saving £89 per month at best or £60 at worst.

Just thought this was worth sharing in this location as well as in Community info,

Re: How I got my monthly cost down by £89

bristolian — Tue, 07 Nov 2023 20:31:21 GMT

Make sure that O2 offers the same coverage & service levels throughout the parts of the UK that you frequent.

There are SIM-only plans available on MSE for less than £8, but they may not suit everyone. Great if they do you.

Re: How I got my monthly cost down by £89

Chris_B — Tue, 07 Nov 2023 21:39:55 GMT

@Hubcap So the terms of the contract that was agreed to by you was honoured. You could have upgraded to a sim only, only now can you take out a contract where the device and tariff was billed separately. When you took out this original contract this wasn’t available so you got billed for both on one bill.

Re: How I got my monthly cost down by £89

Katie_B — Wed, 08 Nov 2023 13:07:35 GMT

Hello @Hubcap.

I am sorry to see you are looking to leave.

There is plans that have Inclusive Extras which allows you to choose the Roam Abroad Pass at no additional charge.

Our customer care team will be able to provide you with your options.

Katie