topic Re: ABROAD in Contracts & Billing

ABROAD

Evamisan — Sun, 05 Nov 2023 17:12:06 GMT

Hi,

I moved back to Greece. I believe my contract ends on February. What should I do in order to have my phone unlocked to have a Greek phone number.

Best,

Eva

Re: ABROAD

Chris_B — Sun, 05 Nov 2023 19:02:37 GMT

@Evamisan What model device is it as it’s probably unlocked already. To terminate the contract now or 30 days before its minimum term you need to call customer service in order to give notice to terminate. If you do this now you’ll be required to pay off the remaining term of the contract and you’ll get a 4% discount on that fee.

Re: ABROAD

Evamisan — Sun, 05 Nov 2023 19:30:50 GMT

I have iPhone 12. I can’t call fr

Re: ABROAD

Evamisan — Sun, 05 Nov 2023 19:31:29 GMT

Sorry, I can’t call from Greece for some reason. Is there any chance I can see somewhere how much I have left to pay?

Re: ABROAD

Chris_B — Sun, 05 Nov 2023 20:11:37 GMT

@Evamisan You’re online account will state when it started and when the minimum term is., The payments don’t end at the minimum term only the minimum term has been reached you still have to give notice to terminate or it’ll just continue.

As for the lock status of the device, open settings and click general then click about and if it says no sim restrictions next to network provider lock the device is already unlocked.

Re: ABROAD

XRaySpeX — Sun, 05 Nov 2023 21:11:47 GMT

Text INFO to 85075 to find out your Early Termination Fees. It will basically be months left x monthly charge - 4%.