topic Re: Re: My contract runs out September when would i be able to upgrade early? in Contracts & Billing

Re: My contract runs out September when would i be able to upgrade early?

Mum13579 — Wed, 01 Nov 2023 09:13:47 GMT

Can I stop my existing contract?

Re: Re: My contract runs out September when would i be able to upgrade early?

Mum13579 — Wed, 01 Nov 2023 11:01:07 GMT

Can I stop my existing phone contact for [Edited]?

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Re: Re: My contract runs out September when would i be able to upgrade early?

Leanne_T — Wed, 01 Nov 2023 10:22:54 GMT

Hi @Mum13579

Thanks for posting on the community 🙂

I am sorry to hear you would like to cancel, is there any reason for this?

Please see our How Do I Cancel My Contract with EE? | Profile Help | EE Help page for full information on cancelling a contract with us.

Leanne 🙂

Re: Re: My contract runs out September when would i be able to upgrade early?

XRaySpeX — Wed, 01 Nov 2023 11:13:02 GMT

@Mum13579 : If you are wanting to cease your mobile contract completely you need to phone EE giving 30 days notice of cancellation of your contract. Otherwise if you intend to move to another network, either taking your existing no. with you or not, get your PAC or STAC respectively from EE & give it to your new provider. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%.