topic Re: Direct debit in Contracts & Billing

Direct debit

Kimberley38 — Sat, 28 Oct 2023 10:30:10 GMT

Hi just wondering my direct debit comes out 31st of this month but I have not got the funds this month so my partner is gonna send it over in the morning of 31st when he gets paid if EE try and take it and it’s not there will they try again later that day or will I have to contact some one

Re: Direct debit

Katie_B — Sat, 28 Oct 2023 11:41:06 GMT

Hello @Kimberley38.

Thanks for coming here.

I would recommend giving us a call and letting our customer care team know.

Katie 🙂

Re: Direct debit

XRaySpeX — Sat, 28 Oct 2023 19:04:06 GMT

If the DD fails the 1st time asking EE will try again about a week later.