https://community.ee.co.uk/t5/Contracts-Billing/Just-received-a-text-saying-I-want-to-leave-ee-when-I-don-t/m-p/1320236#M79057 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/142884">@Chris_B</a>, I’ve changed passwords and everything and will call customer service.&nbsp;<BR /><BR /></P><P>Thank you everyone for your help and advice</P> Fri, 27 Oct 2023 20:05:10 GMT Jonah70 2023-10-27T20:05:10Z https://community.ee.co.uk/t5/Contracts-Billing/Just-received-a-text-saying-I-want-to-leave-ee-when-I-don-t/m-p/1320214#M79047 <P>Hi, I’ve just received a text saying I want to leave and also giving me my final balance. Has anyone else had a similar experience and if so what do I do about it?</P> Fri, 27 Oct 2023 19:05:20 GMT https://community.ee.co.uk/t5/Contracts-Billing/Just-received-a-text-saying-I-want-to-leave-ee-when-I-don-t/m-p/1320214#M79047 Jonah70 2023-10-27T19:05:20Z https://community.ee.co.uk/t5/Contracts-Billing/Just-received-a-text-saying-I-want-to-leave-ee-when-I-don-t/m-p/1320222#M79050 <P>It won't say you want to leave. It's saying <STRONG>should</STRONG> you want to leave this is how much it'll cost you, after you enquired about what happens were you to leave. You may safely ignore it until you give your 30 days notice to cancel.</P> Fri, 27 Oct 2023 19:21:31 GMT https://community.ee.co.uk/t5/Contracts-Billing/Just-received-a-text-saying-I-want-to-leave-ee-when-I-don-t/m-p/1320222#M79050 XRaySpeX 2023-10-27T19:21:31Z https://community.ee.co.uk/t5/Contracts-Billing/Just-received-a-text-saying-I-want-to-leave-ee-when-I-don-t/m-p/1320223#M79051 <P>I didn’t enquire about leaving that’s why I was initially wondering about what to do</P> Fri, 27 Oct 2023 19:22:12 GMT https://community.ee.co.uk/t5/Contracts-Billing/Just-received-a-text-saying-I-want-to-leave-ee-when-I-don-t/m-p/1320223#M79051 Jonah70 2023-10-27T19:22:12Z https://community.ee.co.uk/t5/Contracts-Billing/Just-received-a-text-saying-I-want-to-leave-ee-when-I-don-t/m-p/1320225#M79052 <P>You clicked on a link in your MyEE saying "<A class="lc-Link lc-LinkEE lc-LinkEE--sizeINHERIT lc-LinkEE--styleSecondary lc-LinkEE--removeUnderline" href="https://ee.co.uk/plans-subscriptions/mobile/settings-permissions/leave-ee" data-analytics-link="Thinking of leaving EE" target="_blank">Thinking of leaving EE</A>?"</P> Fri, 27 Oct 2023 19:30:33 GMT https://community.ee.co.uk/t5/Contracts-Billing/Just-received-a-text-saying-I-want-to-leave-ee-when-I-don-t/m-p/1320225#M79052 XRaySpeX 2023-10-27T19:30:33Z https://community.ee.co.uk/t5/Contracts-Billing/Just-received-a-text-saying-I-want-to-leave-ee-when-I-don-t/m-p/1320226#M79053 <P>No I’ve not used myEE app that day</P> Fri, 27 Oct 2023 19:32:33 GMT https://community.ee.co.uk/t5/Contracts-Billing/Just-received-a-text-saying-I-want-to-leave-ee-when-I-don-t/m-p/1320226#M79053 Jonah70 2023-10-27T19:32:33Z https://community.ee.co.uk/t5/Contracts-Billing/Just-received-a-text-saying-I-want-to-leave-ee-when-I-don-t/m-p/1320228#M79054 <P>Then it must have been your online MyEE, perhaps after you logged in.</P> Fri, 27 Oct 2023 19:35:26 GMT https://community.ee.co.uk/t5/Contracts-Billing/Just-received-a-text-saying-I-want-to-leave-ee-when-I-don-t/m-p/1320228#M79054 XRaySpeX 2023-10-27T19:35:26Z https://community.ee.co.uk/t5/Contracts-Billing/Just-received-a-text-saying-I-want-to-leave-ee-when-I-don-t/m-p/1320229#M79055 <P>Not logged into myEE online either&nbsp;</P> Fri, 27 Oct 2023 19:37:00 GMT https://community.ee.co.uk/t5/Contracts-Billing/Just-received-a-text-saying-I-want-to-leave-ee-when-I-don-t/m-p/1320229#M79055 Jonah70 2023-10-27T19:37:00Z https://community.ee.co.uk/t5/Contracts-Billing/Just-received-a-text-saying-I-want-to-leave-ee-when-I-don-t/m-p/1320234#M79056 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/639812">@Jonah70</a>&nbsp; &nbsp;Give customers services a call to check in this. &nbsp; &nbsp;You shouldn’t get that message unless you invoke it. &nbsp;<BR /><BR /></P> <P>I would also change your EE account password and all other passwords you have. &nbsp;Ie Bank accounts&nbsp;</P> Fri, 27 Oct 2023 20:02:07 GMT https://community.ee.co.uk/t5/Contracts-Billing/Just-received-a-text-saying-I-want-to-leave-ee-when-I-don-t/m-p/1320234#M79056 Chris_B 2023-10-27T20:02:07Z https://community.ee.co.uk/t5/Contracts-Billing/Just-received-a-text-saying-I-want-to-leave-ee-when-I-don-t/m-p/1320236#M79057 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/142884">@Chris_B</a>, I’ve changed passwords and everything and will call customer service.&nbsp;<BR /><BR /></P><P>Thank you everyone for your help and advice</P> Fri, 27 Oct 2023 20:05:10 GMT https://community.ee.co.uk/t5/Contracts-Billing/Just-received-a-text-saying-I-want-to-leave-ee-when-I-don-t/m-p/1320236#M79057 Jonah70 2023-10-27T20:05:10Z