topic Re: Payments in Contracts & Billing

Payments

Amandamumford — Wed, 25 Oct 2023 09:20:29 GMT

I left EE last December 2022 as had a new Samsung phone , been paying apple.com bill.since 79 p a month then went up to 99p a month, I have just cancelled the direct debit, as thought would just stop straight away , could I request a refund from January 2023 payments, thankyou

Re: Payments

Leanne_T — Wed, 25 Oct 2023 11:32:50 GMT

Hi @Amandamumford

Thanks for coming here

This sounds like the charge is from Apple for example possibly extra storage/ringtones that you may have purchased. Have you cancelled the Apple subscription? For details please see the If you want to cancel a subscription from Apple – Apple Support (UK) page.

Leanne 🙂