https://community.ee.co.uk/t5/Contracts-Billing/Friends-and-family-not-working/m-p/1316022#M78726 <P>Hi I have a friend and family code and im trying to upgrade……I have tried on my ee app and website tried phone plans,sim plans multiple diff ones. I have tried clearing cache and cookies and tried a diff device …and anytime I input code it says invalid I got my friend to get me two other codes and same error what can I do to resolve ?</P> Tue, 17 Oct 2023 16:14:11 GMT tracyyoung44 2023-10-17T16:14:11Z https://community.ee.co.uk/t5/Contracts-Billing/Friends-and-family-not-working/m-p/1316022#M78726 <P>Hi I have a friend and family code and im trying to upgrade……I have tried on my ee app and website tried phone plans,sim plans multiple diff ones. I have tried clearing cache and cookies and tried a diff device …and anytime I input code it says invalid I got my friend to get me two other codes and same error what can I do to resolve ?</P> Tue, 17 Oct 2023 16:14:11 GMT https://community.ee.co.uk/t5/Contracts-Billing/Friends-and-family-not-working/m-p/1316022#M78726 tracyyoung44 2023-10-17T16:14:11Z https://community.ee.co.uk/t5/Contracts-Billing/Friends-and-family-not-working/m-p/1316051#M78733 <P>Hello <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1545680">@tracyyoung44</a></SPAN>.&nbsp;</P> <P>Welcome to the community.&nbsp;</P> <P>I would recommend asking the employee who provided you with the code to report this via the intranet site.&nbsp;</P> <P>Katie</P> Tue, 17 Oct 2023 17:41:59 GMT https://community.ee.co.uk/t5/Contracts-Billing/Friends-and-family-not-working/m-p/1316051#M78733 Katie_B 2023-10-17T17:41:59Z