topic Re: EU Roaming charges in Contracts & Billing

EU Roaming charges

KEN1960 — Mon, 16 Oct 2023 16:27:20 GMT

I recently moved from Plusnet - sim only £10 per month as i don't use much data. Latest bill is showing a charge for EU roaming data that i was unaware was part of the deal! No way i'm going to need roaming data - don't even have valid passport!

Can i get out of this? If not i'll be getting as far away from EE as possible, ASAP!

Re: EU Roaming charges

bristolian — Mon, 16 Oct 2023 16:53:46 GMT

Can you be more specific what this charge is, and what it's for? What exactly is showing on your bill?

Re: EU Roaming charges

KEN1960 — Mon, 16 Oct 2023 17:48:30 GMT

Hi. Seems i have junped the gun here, not fully understanding about EU roaming charges. Was expecting bill of around £30 for sim and BT sport, and bill is well in excess of this. I thought it was due to a ‘compulsory’ charge for EU roaming facility and would have to be paid every month even if i didn’t need it. Having now downloaded bill i see it is due to charges from last month (my first month with EE), and advance charges for this month in relation to sim and BT sport.

Re: EU Roaming charges

James_B — Tue, 17 Oct 2023 06:40:36 GMT

Thanks for the update @KEN1960 🙂

James