topic £409.99 not discussed at upgrade in Contracts & Billing

£409.99 not discussed at upgrade

sarahrickward — Tue, 10 Oct 2023 02:05:07 GMT

Unable to pay as I. Holiday ..

feel like I’ve been scammed

VERY disappointed

sarah

Re: £409.99 not discussed at upgrade

Truckergod — Tue, 10 Oct 2023 04:13:50 GMT

Did u upgrade halfway through the month?

Re: £409.99 not discussed at upgrade

Chris_B — Tue, 10 Oct 2023 06:29:02 GMT

@sarahrickward If that’s paying off the remaining term of your old contract what did you expect it’s a contract for a set period of time and you agreed to pay that contract term. You can not just upgrade and break the contract T&Cs when you wish without paying off the contract term.