https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1312311#M78402 <P>I have just upgraded and my new bill for this month is over double the cost of what my contract is for&nbsp;</P> Mon, 09 Oct 2023 23:59:56 GMT Heapy71 2023-10-09T23:59:56Z https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1312311#M78402 <P>I have just upgraded and my new bill for this month is over double the cost of what my contract is for&nbsp;</P> Mon, 09 Oct 2023 23:59:56 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1312311#M78402 Heapy71 2023-10-09T23:59:56Z https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1312386#M78420 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4084986">@Heapy71</a></SPAN>.&nbsp;</P> <P>Welcome to the community.&nbsp;</P> <P>Did you upgrade after your last bill was produced part way through your billing month?</P> <P>There could be some pro rata charges and you could see some refunds on your next bill.</P> <P>Please download your bill in your EE app for a full breakdown of your charges.&nbsp;</P> <P>Katie</P> Tue, 10 Oct 2023 07:39:02 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1312386#M78420 Katie_B 2023-10-10T07:39:02Z