topic Re: Agreement in Contracts & Billing

Agreement

Tracey692 — Sun, 08 Oct 2023 10:14:14 GMT

I am presuming this is to sign or read and tick.

Where would I find this.ive looked everywhere.

Tia

Leanne_T — Sun, 08 Oct 2023 10:37:45 GMT

Thanks for coming here.

Has your plan changed and have you selected Flex Pay with your new contract?

Leanne 🙂

Tracey692 — Sun, 08 Oct 2023 12:13:03 GMT

Yes. I have just upgraded and the first time with dual payments. My order has not been finalised but the update to plan has been. Is this flexpay

Leanne_T — Sun, 08 Oct 2023 12:30:58 GMT

Thanks, if you have a separate payment for billing and the device this is Flex Pay @Tracey692

Can you view the documents in your My EE online account then Bills and Payments, at the bottom left?

Leanne.

Tracey692 — Sun, 08 Oct 2023 12:26:15 GMT

All I can see in billing and payment is my last month's bill. No attachment nothing at bottom of screen

Leanne_T — Sun, 08 Oct 2023 12:31:34 GMT

Thanks for checking @Tracey692

If you give us a call on 150, they can help you with the documents.

Leanne 🙂