https://community.ee.co.uk/t5/Contracts-Billing/Upgrade-plan/m-p/1310893#M78242 <P>Hi I tried to upgrade my phone plan and wasn’t able to due to a late fee I had when I went back to Australia, paid the £50 extra deposit and all to counter that but, I ended up not being able to upgrade anyway and got a refund, was wondering if there is any way around this? I need a new phone as this one barely works, is it easier through online? Anything would help&nbsp;</P> Fri, 06 Oct 2023 17:30:11 GMT Kearsey 2023-10-06T17:30:11Z https://community.ee.co.uk/t5/Contracts-Billing/Upgrade-plan/m-p/1310893#M78242 <P>Hi I tried to upgrade my phone plan and wasn’t able to due to a late fee I had when I went back to Australia, paid the £50 extra deposit and all to counter that but, I ended up not being able to upgrade anyway and got a refund, was wondering if there is any way around this? I need a new phone as this one barely works, is it easier through online? Anything would help&nbsp;</P> Fri, 06 Oct 2023 17:30:11 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upgrade-plan/m-p/1310893#M78242 Kearsey 2023-10-06T17:30:11Z https://community.ee.co.uk/t5/Contracts-Billing/Upgrade-plan/m-p/1311038#M78259 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4078803">@Kearsey</a></SPAN>&nbsp;</P> <P>Thanks for coming here.&nbsp;</P> <P>If you contact us on 150, the team can check your account and let you know what options are available for you to upgrade.&nbsp;</P> <P>Leanne.</P> Sat, 07 Oct 2023 06:59:25 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upgrade-plan/m-p/1311038#M78259 Leanne_T 2023-10-07T06:59:25Z