topic Re: Reconnect monthly sim plan in Contracts & Billing

Reconnect monthly sim plan

Nurbol — Thu, 05 Oct 2023 18:09:23 GMT

Good evening! I want reconnect monthly sim plan) how to do?

Re: Reconnect monthly sim plan

XRaySpeX — Thu, 05 Oct 2023 18:18:51 GMT

@Nurbol : Why's it stopped? Did you not pay your bills?

Re: Reconnect monthly sim plan

Nurbol — Thu, 05 Oct 2023 18:20:38 GMT

I didn't pay

Re: Reconnect monthly sim plan

XRaySpeX — Thu, 05 Oct 2023 18:24:06 GMT

You'll need to pay all your outstanding bills up to date before it can be unsuspended.

Re: Reconnect monthly sim plan

Christopher_G — Fri, 06 Oct 2023 07:06:20 GMT

Hi @Nurbol

If you speak to our Mobile Care team, they'll be able to check your account and give you some information on the minimum payment you need to make to get your SIM reconnected.

Chris