topic left ee & moved to other provider. Now have "first bill" for next month. in Contracts & Billing

left ee & moved to other provider. Now have "first bill" for next month.

albion1946 — Thu, 05 Oct 2023 15:41:23 GMT

left ee but getting phone calls & bills ignoring that fact. Latest bill states "first bill" for next month as if i was new customer when i should be owed money.

Re: left ee & moved to other provider. Now have "first bill" for next month.

James_B — Thu, 05 Oct 2023 17:42:24 GMT

Hi @albion1946,

Welcome to the EE Community. 🙂

Did you use a PAC code to transfer your number to your new network?

Which network was it?

Have you also received a final bill from EE?

Does the 'first bill' show a different phone number?

James