https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1309472#M78161 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1061967">@Traceybenton1</a>&nbsp; Text upgrade from the device you want to upgrade and what does it return? &nbsp;&nbsp;</P> Wed, 04 Oct 2023 12:52:04 GMT Chris_B 2023-10-04T12:52:04Z https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1309430#M78160 <P>Enquired about upgrading phone on a shared plan that had been running (contract) since September 2021 and had ended September 2023 and was informed I wasn’t eligible to upgrade yet? Please advise ?&nbsp;</P> Wed, 04 Oct 2023 11:38:24 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1309430#M78160 Traceybenton1 2023-10-04T11:38:24Z https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1309472#M78161 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1061967">@Traceybenton1</a>&nbsp; Text upgrade from the device you want to upgrade and what does it return? &nbsp;&nbsp;</P> Wed, 04 Oct 2023 12:52:04 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1309472#M78161 Chris_B 2023-10-04T12:52:04Z